See How Privacy Covers DANA and QRIS
Our Privacy Policy sets out how we receive account details, phone verification results, device signals, login records and payment references. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we keep the transaction reference needed to match your wallet activity with the
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correct account and resolve a status question. We do not ask for a wallet password through support. We may use cookies and similar files to remember a session, measure page use and protect sign-in activity. If you contact us about a receipt, we use the details
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you provide to locate that case. Retention depends on the purpose of collection, account activity and legal requirements. Account access and eligibility depends on local law, and this policy applies where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.